Policy Frequently Asked Questions (FAQs)

Q. Why does Koshin TTI have institutional policies?
A. Our policies provide guidance on governance, ethical conduct, service delivery, accountability and compliance with government regulations.

Q. Who do these policies apply to?
A. They apply to staff, trainees, management, Board members, contractors, visitors and other stakeholders as applicable.

Q. Where can I access the institution’s policies?
A. Policies are available through the Principal’s Office, Quality Assurance Office, relevant departments and selected policies on the institution website.

Q. What is a conflict of interest?
A. A conflict of interest occurs when personal or financial interests could improperly influence official duties.

Q. What should I do if I have a conflict of interest?
A. Disclose it immediately to your supervisor or designated ethics officer.

Q. Can employees accept gifts?
A. Only gifts permitted under institutional policy and public service regulations. Reportable gifts must be declared.

Q. What is sexual harassment?
A. Any unwelcome sexual conduct that creates an intimidating, hostile or offensive environment.

Q. How can I report sexual harassment?
A. Report confidentially through the HR Office, Principal’s Office, Gender Desk or other designated channels.

Q. What is whistleblowing?
A. Reporting suspected fraud, corruption, misconduct or unethical behaviour.

Q. Can I report anonymously?
A. Yes, anonymous reports are accepted where sufficient information is provided.

Q. Why does the institution have a rewards and sanctions framework?
A. To promote accountability, recognize good performance and address misconduct fairly.

Q. What is diversity management?
A. Promoting equal opportunity, inclusion and respect for all.

Q. What is public participation?
A. Engaging stakeholders in planning, policy development and institutional decision making.

Q. How can I provide feedback?
A. Through stakeholder meetings, surveys, suggestion boxes, email or the institution website.

Q. How often are policies reviewed?
A. Policies are reviewed periodically or whenever legal or operational changes require updates.